customer experience
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Business -
Business How Live Chat Functions Can Re-Create the In-Store Sales Associate Experience
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Business New Study Shows Personalization Can Win Customers - If Retailers Can Improve
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Business Why Holiday Returns Could Be a Golden Opportunity for Retailers to Make New Sales
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Business New Study: Retailers and Consumers Disagree on What Matters Most While Shopping
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Business Personalization Tech Gets a Boost as Kibo Acquires the Two Leading Platforms
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Business Why Voice and Chat Assistants Should Upgrade — Not Replace — Customer Support
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Business Why Retailers Must Be Willing to Self-Disrupt — Or Risk Dying
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Business How Brands Can Build Better Customer Loyalty — It's No Longer About 'Perks' and 'Points'
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Business The Game-Changing Platform That Makes It Easy to Track 'Voice of the Customer' Analytics
