Starting this month, customers will be greeted by more than 100 e-commerce brands in the concept stores, which can be found across nine Macy’s locations in major metropolitan areas including New York, San Francisco and Las Vegas during the season of giving. The merchants are being dubbed some of the “most loved small businesses and digital-native brands” on both the social networking site and Instagram, according to the department store chain.
The selection of items span from apparel and accessories to beauty, entertainment, home decor and technology — some of which have never been sold at brick-and-mortar stores. Among the small businesses to shop include Love Your Melon, a clothing line that donates 50 percent of proceeds to fight pediatric cancer, and Two Blind Brothers, a not-for-profit T-shirt company with all profits supporting blindness cure research.
In tandem with the launch, Facebook is running a campaign in New York’s Grand Central Terminal to promote the brands showcased in the Herald Square pop-up.
With a physical presence in highly trafficked Macy’s stores, emerging brands are able to get out their names, while established brands can introduce their products to new audiences. The department store chain is also introducing new fashion brands, custom-made styling and gift guides in the form of Instagram carousels that filter gift ideas based on customers’ interests and price range.
The rollout coincides with other recent tech and digital moves made by the Cincinnati-based firm — such as employing RFID as well as introducing virtual reality and augmented reality — ahead of the most bustling shopping season of the year. In May, Macy’s upped its investment in experiential retail, acquiring NYC-based concept boutique Story.
The company has previously struggled amid digital competition but reported strong second-quarter earnings that cited “robust e-commerce” and mobile growth.
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