A 9-month-old Staffordshire bull terrier made a chew toy out of a pair of Christian Louboutin heels — and her owner isn’t happy about it.
Emma Norman took to YouTube to shame the puppy for damaging her beloved La Aichinger pumps last week, which set her back around $700, she said in an interview with Carters News Service.
“Look at this. Who did that?” the 37-year-old is overheard saying in the video while brandishing the mangled pump in front of her pooch, Dora.
The La Aichinger pumps are inspired by Louboutin’s fascination with Parisian cabaret. The shoes incorporate a T-bar silhouette, suede and mesh upper, a 5-inch heel and glossy patent-leather trim detail.
“I’d wanted a pair of Louboutins my whole life … I saw this pair and just loved the netting and T-bar on them,” she explained to Carters.
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Norman added that it took her six months to save up enough money to buy the luxe heels, which are now sold out. She said the shoes were perched on top of a dresser, and she thought they were out of Dora’s reach, but Norman believes that the dog likely knocked it down in pursuit of the high-end treat.
The extent of the damage was such that a cobbler told her it’s not possible to repair.
Meanwhile, footwear retailers such as Tamara Mellon, Marc Jacobs, Rag & Bone and others have recently made shoe repair a priority to help maintain customer satisfaction on damaged shoes and other products.
Though Norman’s situation is an entirely unrelated matter, in a previous interview with Cobbler Concierge, its CEO Carolyn Blair told Footwear News that through partnering with retailers, her business offers consumers a way to repair their favorite shoes that are no longer carried by the brand or simply have a pair reset rather than demand a refund or exchange — all while going through the retailer. The service also has offers a direct-to-consumer option for repairs on footwear, and leather goods, as well as satin and suede fabrications, ranging from $15 to $40 on Cobblerconcierge.com.