“I don’t think anyone will ever be able to replace that unique spirit that Fred represents,” Hsieh told FN exclusively.
The longtime executive talks to FN about Zappos culture, what he’ll do next and why “the timing is right” to leave.
Around 18 percent of Zappos’ workforce took a buyout offer after the company moved to a manager-free structure.
Tony Hsieh wrote the book on building companies and creating company cultures. The Zappos CEO shaped and sold his first company, LinkExchange, to Microsoft in the late 1990s. Then he struck gold again by engineering Zappos.com into a top e-tailer before Amazon.com bought it in 2009. And in 2012 he began in earnest with his